jili18 is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have over your information.
IMPORTANT: This Privacy Policy applies to all users of the jili18 platform at jili18.one, including registered players and visitors. By using jili18, you consent to the data practices described in this Policy. Please read it carefully alongside our Terms & Conditions.
1.1 jili18 ("we," "us," or "our") takes the privacy of Filipino players seriously. This Privacy Policy describes how jili18 collects, processes, stores, and protects personal information in connection with the operation of the jili18 online casino platform.
1.2 jili18 processes personal data in compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
1.3 This Policy applies to all personal data collected through jili18.one, including data collected during account registration, gameplay, payment processing, customer support interactions, and use of responsible gaming tools.
jili18 does not sell your personal data to third parties. Your information is used solely to operate the platform, comply with legal obligations, and improve your experience as a Filipino player.
2.1 For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, jili18 is the personal information controller responsible for the personal data collected through the jili18 platform.
2.2 jili18 operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Our data processing activities are subject to oversight by both PAGCOR and the National Privacy Commission of the Philippines.
2.3 If you have any questions about how jili18 handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.
3.1 Registration Data. When you create a jili18 account, we collect your full name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity, confirm your eligibility to use jili18, and comply with PAGCOR regulatory requirements.
3.2 Identity Verification (KYC) Data. To comply with anti-money laundering (AML) regulations and PAGCOR requirements, jili18 may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/UMID card), proof of address, and proof of payment method ownership.
3.3 Financial Data. jili18 collects information about your deposits, withdrawals, and transaction history on the platform. We do not store full payment card numbers. Payment processing is handled by regulated third-party payment processors, and only tokenised or masked payment references are retained by jili18.
3.4 Gameplay Data. We collect records of your gaming activity on jili18, including game sessions, wager amounts, wins, losses, and game preferences. This data is used for account management, responsible gaming monitoring, and regulatory reporting.
3.5 Technical Data. jili18 automatically collects technical information when you access the platform, including your IP address, device type, operating system, browser type, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimisation.
3.6 Communications Data. When you contact jili18 customer support, we retain records of your communications, including chat transcripts, emails, and support ticket details, for quality assurance and dispute resolution purposes.
3.7 Responsible Gaming Data. If you use jili18's responsible gaming tools — such as deposit limits, self-exclusion, or cooling-off periods — we collect and retain records of these settings to ensure they are properly enforced.
4.1 jili18 uses your personal data for the following purposes:
4.2 jili18 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
5.1 jili18 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 jili18 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
6.2 All third parties with whom jili18 shares personal data are required to process that data in accordance with applicable Philippine data protection law and jili18's data processing standards.
7.1 jili18 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and reporting obligations.
7.2 Account data and transaction records are retained for a minimum of five (5) years following account closure, in accordance with PAGCOR regulatory requirements and Philippine AML legislation.
7.3 KYC documentation is retained for the period required by applicable Philippine AML regulations, which is generally five (5) years from the date of the last transaction or account closure, whichever is later.
7.4 Marketing consent records are retained for as long as you remain a registered jili18 player or until you withdraw consent, whichever occurs first.
7.5 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jili18's data disposal procedures.
8.1 jili18 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for data in transit, encryption of sensitive data at rest, access controls and authentication requirements for jili18 staff, regular security audits and penetration testing, and intrusion detection and monitoring systems.
8.2 While jili18 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili18 will notify you and the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act of 2012.
8.3 You are responsible for maintaining the security of your jili18 account credentials. Do not share your password with anyone. If you suspect unauthorised access to your account, contact jili18 support immediately.
jili18 will never ask for your password via email, chat, or phone. If you receive such a request, treat it as fraudulent and report it to our support team immediately.
9.1 jili18 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and support security functions. Cookies are small text files stored on your device when you visit jili18.one.
9.2 jili18 uses the following categories of cookies:
9.3 You may manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of jili18.
10.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jili18:
10.2 To exercise any of these rights, please contact jili18's Data Protection Officer using the contact details in Section 14. jili18 will respond to all data subject requests within the timeframes required by the Data Privacy Act of 2012.
10.3 jili18 may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to unauthorised parties.
11.1 jili18 is strictly for players aged 21 and above, in accordance with Philippine gambling regulations. jili18 does not knowingly collect personal data from individuals under the age of 21.
11.2 If jili18 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be securely deleted, and any funds will be returned in accordance with applicable regulations.
21+ Only. If you believe a minor has registered on jili18, please contact our support team immediately so we can take appropriate action.
12.1 jili18 primarily processes personal data within the Philippines. Where data is transferred to service providers or partners located outside the Philippines, jili18 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines.
12.2 Such safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognised transfer mechanisms. jili18 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or another lawful basis.
13.1 jili18 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on jili18.one prior to the changes taking effect.
13.2 The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of jili18 following the effective date of any update constitutes your acceptance of the revised Policy.
13.3 We encourage you to review this Privacy Policy periodically to stay informed about how jili18 protects your personal data.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or jili18's data processing practices, please contact our Data Protection Officer. Our support team is available 24/7 via the live chat function within the jili18 platform.
14.2 For written data privacy enquiries, you may reach us at the following email address (plain text — not a clickable link):
14.3 You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
Six key commitments jili18 makes to every Filipino player regarding the handling of personal data.
All data transmitted between your device and jili18 is protected by SSL/TLS encryption. Sensitive data at rest is encrypted using industry-standard algorithms.
jili18 never sells your personal data to third parties. Your information is used solely to operate your account, comply with PAGCOR regulations, and improve your experience.
Under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. jili18 honours all data subject requests promptly.
jili18 processes personal data in full compliance with the Philippine Data Privacy Act of 2012 and PAGCOR licensing requirements, overseen by the National Privacy Commission.
jili18 retains your data only for as long as required by law and regulation. Once the retention period expires, data is securely deleted or anonymised.
Have a data privacy question or want to exercise your rights? jili18's support team is available around the clock to assist Filipino players with any privacy-related concern.
jili18 is strictly for players aged 21 and above in accordance with Philippine gambling regulations. Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for support resources.
Your privacy is protected every step of the way. Join Filipino players who trust jili18 for a secure, fair, and responsible online casino experience — for players aged 21 and above only.
Gambling is addictive. Know when to stop. · 21+ only · PAGCOR regulated